Capita Financial Software to launch industry first for protection market




Capita Financial Software is delighted to launch a new version of its Synaptic Research software. The new version features major improvements to its protection modules, which now incorporate real time quotations and the ability to apply online.

It will be the only product in the financial services software market that lets users perform comprehensive research on product qualities and associated features, and now for the first time combines this with real time quote and apply. The new look Synaptic Research makes it possible to complete the process of research through to transaction in minutes. A free trial version is available.

“We believe the new protection modules of Synaptic Research will not only support advisers during difficult times but also help to reduce the protection gap in the UK,” said Matt Humphrey, Managing Director of Capita Financial Software. “With customer expectations of advisers running high in the present climate, the new protection modules of Synaptic Research can give advisers the edge on competitors and allow them to evidence their TCF duty by taking a more holistic approach to recommending protection.”

It is an initial phase of Capita Financial Software’s ‘Next Generation’ programme, which will evolve the key elements of its three core systems (Webline, Synaptic Research and Quay Software’s CCD) into an integrated solution. The new software combines Webline’s real-time quote functionality with Synaptic’s longstanding research expertise. In today’s market, providers and IFAs need to ensure suitability by evidencing research undertaken in order to reach a recommendation and demonstrate compliance within TCF rules. They must also be able to acquire a comparative quote. This new version of Synaptic Research fulfils all these criteria and goes a stage further; allowing advisers to transact business online.

There has been much emphasis placed on the protection market over the past 18 months, with unemployment rising to 2.47 million and the swine flu pandemic highlighting gaps in cover. These factors, accompanied by green shoots emerging in the mortgage market, have encouraged some advisers to turn to the protection market as a means of creating new business opportunities.

Commenting on the new development, Kevin Dawson at Dawson Wealth Management: “This is a step in the right direction for the market and will allow advisers to demonstrate expertise whilst evidencing compliance.”

About Synaptic Research:

The software encompasses combined quotes and research for critical illness, term assurance and income protection contracts together with the ability to research other product types. Users are able to narrow down product selection by entering client details and specification and filtering on a number of features and conditions. Real-time, client specific quotations can also be generated for protection products to rank those remaining in the research process based upon affordability and benefit required. Audit trails are supported throughout, evidencing compliance, and users can access provider literature, produce full suitability reports and even submit business using direct links to providers’ e-business capabilities.

Advisers can call 01279 756080 for more information or to register for a free trial version of Synaptic Research.

 

For further information, please contact:

Media enquiries:
Joanne Maling
Capita Financial Software
Mobile 0777 504 0090

 

Notes to editors

Capita Financial Software was formed in 2008 in recognition of the central role advisers play in the distribution of financial products and services. The company has acquired a suite of leading adviser tools, including Quay, Synaptic and Webline, and is committed to supporting independent advice for the long term. Capita Financial Software is part of the FTSE 100 Capita Group, the UK’s leading financial services third party administration specialist.

The Capita Group Plc is the UK’s leading provider of BPO and integrated professional support service solutions. With 36,000 people at more than 300 sites, including 60 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its client’s services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2008 of £2,441 million.



Written By: SuperUser Account
Date Posted: 14/01/2010
Number of Views: 1304

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