Remote Assistance

If you have been instructed to access this page by our Support Team, please enter the supplied PIN number below, and then click “Connect to technician"

The Support Team member will guide you through the rest of this process.

If you are instructed to use GoToAssist by the Support Team member.

Select from one of our customer care representatives and click the button to proceed.

With the remote-assistance tool, a member of our Support Team can view your desktop and share control of your mouse and keyboard to help resolve your query.

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.